Synergy DevPartner program subscribers receive Developer Support services at no extra charge. Developer Support provides access to technical professionals and online resources to help you resolve problems or answer questions encountered while using Synergy/DE products.
Synergy/DE Developer Support engineers are available via phone from 7:00 a.m. to 5:00 p.m. PST, and via email from 6:00 a.m. to 5:00 p.m. PST, Monday through Friday, to customers with Synergy DevPartner subscriptions.
Contact Developer Support
Toll-free from the United States and Canada: 800.366.3472 All others: +1.916.635.7300 Email:firstname.lastname@example.org
Our talented support staff can help with all your needs.
“We had a customer that was experiencing data corruption during wheat harvest. Trucks were lined up down the road eager to get back to the field. I had never used xfServer before and I didn’t have time to read the manual. Synergex had me up and going in no time. I don’t know where we would be without Synergex standing behind us! Absolutely saved the day!”
“I did not expect a hotfix generated so quickly. The rapid response was impressive. Also, the support rep dedicated the time immediately to prove that the issue was a bug. I am impressed with his tenacity on this.”
“Excellent support. Call picked up immediately, no wait. Fastest Support I have ever received. There is no better support than Synergy/DE Developer Support!”
“I have worked with many software vendors’ support systems and it is my opinion that Synergex support ranks among the best.”
OpenLink Agribusiness Solutions Group
“Not only did [the support rep] answer my question; she showed me an easier way of doing some other things as well!”
“Your support is to be commended. I deal with many technical support help desks, and your desk’s accessibility and performance is among the best, if not the best.”
Anthony J. Grandazza
“This is the way I have always thought service should be.”